Chapter 180: Troublemakers
Manager Fang had hired great salespeople so that each one of them would make customers spend more money. Coupled with the design of the store that made the customers feel like they had attained some unimaginable level of luxury, a lot of them spent even more than they planned to on every visit.
But what made the store have an increasing number of customers was because every day, one customer or the other would send pictures of the goods that they had bought together with what the product had done for them.
With many more people coming to assure them of how good the products were, more people wanted to try it!
Song Jian stood with Manager Fang as they analysed the products that needed more production.
"This rejuvenating serum is remaining just one, a lot of people have been adding it into their carts. If we don\'t have it, it might slow down sales," Song Jain nodded in understanding and wrote it down.
For a product like this, Rong Yue had told them to make it every single day. That way, they would hardly run out of stock.
"I think we must quicken the development of the bigger factory. If we are interested in getting other stores, then our production is still little,"
The both of them discussed for close to thirty minutes, when they were done, Song Jian went upstairs to meet his mom.
Since Mother Song and Rong Xia led the aromatherapy section, they were always in the flagship store. Today was not any different. However, the moment he stepped out of the elevator, he could hear several loud voices and what seemed to be a scuffle.
Song Jian rushed inside the room worriedly.
"This Madam, it\'s impossible for you to react to our products, they are all herbs that are gentle on the skin and good for blood circulation," Rong Xia said, her face set in a frown as she looked at the lady in front of her.
Her skin was red and she was constantly itching despite her fierce look and argument.
"It\'s not enough to just say it. As you can see, after using your product on me, my body is reacting badly to it and I\'m itching. If you can\'t provide the list of herbs that you have put into this, how do you expect me to know what I\'m reacting to,"
As soon as he heard her words, Song Jian understood and sneered internally before stepping into the room.
With how well they were doing, it was not surprising that there would be people with malicious intentions. Also, she was certain that there would be some people that would want to know what their secret was so they could do the same thing.
"I have called for an ambulance. We would go through the standard procedure and have the doctors do a complete assessment to know what you are reacting to. If it is indeed something on our list. We would offer our apologies and cover all costs…" Song Jian paused, his eyes flashing with warning.
"If we find out that this is all an arranged act or that you reacted to something you ate before you came here, we would have no choice than to sue your for defamation."
Upon hearing his words, the woman\'s hands that was constantly tearing at her skin paused as though she was reconsidering her plans.
Rong Xia glanced at Song Jian and nodded in approval. She stepped aside, leaving the situation for him to handle.
"Ma\'am, please stop the scratching and allow the masseuse to continue,"
The woman did a little bit of acting before she eventually caved and dropped her arms.
"Seems like my reaction to this has stopped," she mumbled.
She had only collected money from someone to act out so that they can get the ingredients. If she allowed herself to be taken to the hospital she would have to pay the final costs herself.
Also, she would miss out on this premium treatment and still have to fork out so much money eventually.
To her, it was a lot of loss and she wasn\'t sure that it was a good idea. Since she might not even meet that person again, she calmed down and allowed herself to get the massage.
Song Jian left after greeting the two mothers to handle things in the laboratory.
When he got there, he was surprised to meet a scene just as similar as what he had left back in the flagship store.
Instead of rushing to handle this one, the first thing he did was call Rong Yue.
"Yue\'er, you were right, people are really trying hard now to get their hands on the ingredients and formula that we are using," he told he immediately she picked the call.
Rong Yue was also not surprised and she just told him what they needed to be careful with.
Since there was also a process of keeping one\'s formula secret for life, she promised that she would settle things in the capital.
They talked for a short while and Song Jian ended the call so that he could go and meet the people there.
Song Yan\'s mouth could be as venomous as a snake and she was giving the group of men dressed in suits a hard time. As soon as she saw her brother, she changed into a gentle girl and called out for him.
"Xiao Yan, who are these people?"
"They claim that they are from some organisation and need to check that all our procedures are meeting the standard criteria,"
One of the four men also stepped forward as soon as he heard her explain.
"Usually, we would come with a notice, but due to several complaints laid by some customers, we had to come on a short notice." The man presented his ID card his every action looking like he was really an officer.
Song Jian didn\'t buy his act and sneered.
"We had a visit just yesterday, it\'s impossible to have another one today. I\'ll call your boss now to call your team back,"
As he said that, he pulled his phone out also looking like he was really going to call someone.
The three men at the back panicked and acted out immediately.
"There\'s no need to call, perhaps we checked our duty wrongly."
"Is that also possible? I have to call, what if the four of you are just criminals pretending to be officers?"